Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Long Beach Waterbikes! The terms “we”, “us” and “our” refer to Long Beach Waterbikes. Long Beach Waterbikes operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Long Beach Waterbikes is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence and that you have given consent for any minor dependents to use the Services on devices you manage.
To use the Services, including purchasing products, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent that all information provided is accurate and complete.
You are responsible for maintaining the security of your account and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to provide accurate representations of our products and services. However, product appearance may vary depending on your device.
Hydrobike ride tickets sold through this store are physical, non-expiring vouchers that may be redeemed for available departures with a reservation.
Hydrobike rides are outdoor, weather-dependent activities. Departure times may be adjusted, delayed, or rescheduled due to weather conditions, safety considerations, or operational requirements. We reserve the right to modify schedules as necessary to ensure participant safety.
All product descriptions are subject to change at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion.
All ride ticket purchases are final and non-refundable in accordance with our Refund Policy.
Orders may not be canceled once processed.
You represent that purchases are for personal use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time of purchase.
Posted prices do not include taxes or shipping unless otherwise stated.
You agree to provide current, complete, and accurate billing and payment information.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping delays. All delivery times are estimates and not guaranteed.
Once tickets are transferred to the carrier, title and risk of loss pass to you.
Customers may choose will call pickup at the time of reservation.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including logos, images, text, and branding, is the property of Long Beach Waterbikes and protected by intellectual property laws.
You may not reproduce or distribute any materials without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” without warranties of any kind.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through our Services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Long Beach Waterbikes is powered by Shopify. All purchases are made directly with Long Beach Waterbikes. Shopify is not responsible for any aspect of transactions between you and Long Beach Waterbikes.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit feedback, you grant us the right to use it for business purposes without compensation.
SECTION 12 - ERRORS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or in ways that violate laws or infringe intellectual property rights.
SECTION 14 - TERMINATION
We may terminate access to the Services at any time.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Long Beach Waterbikes shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or purchased products.
Participation in water-based recreational activities involves inherent risks. By purchasing tickets and participating in rides, you acknowledge and accept these risks.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Long Beach Waterbikes from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Long Beach Waterbikes.
SECTION 20 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Long Beach Waterbikes
Hello@LBWaterbikes.com
1-562-546-2493
Alamitos Bay Landing
Long Beach, California